What documents are required for currency exchange?

To exchange currency, you need a valid identity document, such as an ID card, passport, or another official document confirming your identity. For transactions exceeding certain limits, identification may be required in accordance with applicable regulations.

How can I reserve an exchange rate online?

You can reserve the current exchange rate by clicking the "Reserve Rate" button in the exchange rate table or the currency calculator. Once your reservation is confirmed, our exchange office staff will complete the transaction at the reserved rate.

Which currencies can I exchange?

We offer exchange for the world's most popular currencies, including the US dollar (USD), euro (EUR), British pound (GBP), Swiss franc (CHF), Polish złoty (PLN), and many others. The current list of available currencies can be found at your selected exchange office.

Can I exchange currency without visiting the exchange office?

At present, completing a currency exchange requires a personal visit to one of our exchange offices. However, you can reserve the exchange rate online in advance to secure a favorable rate before your visit.

How can I check the current exchange rate in my city?

Current exchange rates for your city are available on the homepage after selecting your city from the list. Rates are updated regularly and may vary depending on the exchange office.

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Questions and Answers

Questions and Answers

To exchange currency, you will need a passport or another valid identification document. For transactions exceeding the legally established limit, identity verification may be required in accordance with applicable regulations.
You can lock in the current exchange rate by clicking the “Reserve Exchange Rate” button in the exchange rate table or currency calculator. Once your request is confirmed, the exchange office staff will complete the transaction at the reserved rate.
We exchange all major world currencies, including the US Dollar (USD), Euro (EUR), British Pound (GBP), Swiss Franc (CHF), Polish Złoty (PLN), and others. Please check with your local branch for the current list of available currencies.
At present, you need to visit the exchange office in person to complete the transaction. However, you can reserve the exchange rate online in advance to secure a favorable rate before your visit.
Current exchange rates for your city are displayed on the homepage after you select your location. Rates are updated in real time and may vary depending on the branch.